Help and FAQ :: ::

If you have any questions or need immediate assistance, please contact us.  Many of your questions may also be answered by visiting our Frequently Asked Questions section below.

E-mail: carol@animalspiritnetwork.com

Mail: Animal Spirit Network

Phone: (815) 254-8325 or (815) 531-2850

Office hours: 9:30am - 4:30pm Monday through Friday

FAQ ::

Following are some Frequently Asked Questions.  If these do not address your specific question or concern, please contact us directly by e-mailing Animal Spirit Network.

• How to use this site
• What is a teleclass?
• What is online training?
• How do I register for a class?
• What are On Demand courses?
• What should I know about a teleclass series that runs for 5 classes or more?
• How do I sign up for an e-mail group?

How to Use This Site

Step 1. Browse the Catalog or Calendar to find the classes that interest you. (pages for Introductory Classes and Programs of Study are also available).

Step 2. Click through to the Class Description page for full details about that class. There, you will find useful information to help guide you to decide if that class is right for you. You will also find a link to the instructor's bio. Audio greetings from the instructors are also posted.

Classes are available in three formats as noted in the Catalog so you can look for these designations as you browse: On Demand, Scheduled Teleclasses, and LIVE Workshops.

Step 3. Then, click through to the calendar where you'll find the schedule, and the shopping cart link where you can register for one or multiple classes.

What is a Teleclass? ::

Teleclasses are live conference calls via your telephone. Registered students receive a call-in number and password in order to gain access to the virtual classroom at the scheduled class tims. Teleclasses are typically digitally recorded. This allows registered students access to the call even if you are unable to attend at the scheduled class time. Class handouts are provided to all who take part in the class.

Handouts and digital recordings are not included in the Coaching Call courses. Please note that teleclasses utilize a conference call phone number based in the United States. This is not a toll-free phone line. International students are welcome. We have had many class participants from other countries, including Canada and Europe.

What is Online Training? ::

Select classes will be online or have online components. Online training classes are held via the internet and involve logging in to a specific web site. The website and any pertinent password information is provided to all registered students. An online presentation is viewable during the class while listening to the class presentation/instructor on the phone.

How do I Register for a Class? ::

• Class registration is all done online.
• One you have located the class that interests you, note the class format as On Demand, Scheduled Teleclass, or LIVE Workshop.
• For registration of On Demand courses, see the help page section below.
• For a Scheduled Teleclass or LIVE Workshop, click through from the Class Description page to the calendar, where you'll find the schedule options.
  
  
  • Select a scheduled course date.
  • On a scheduled course date calendar entry, you will find an "add to cart" selection button. You click this button to add the course to the shopping cart.
  • Once you are ready to complete registration for one or multiple classes, select "check out" on the shopping cart web page.
  • Fill in the remainder of your registation through the "billing information" web page, and select "Confirm Order" at the base of that page.
  • After successful purchase and registration, you will receive an e-mail confirmation of your purchase.
  • Prior to the class, you will receive additoinal information including handout links, call-in numbers, directions (for in-person classes), and any other pertinent information.

What are On Demand Courses? ::

On demand classes are self-paced, and include downloadable handouts and streaming audio. Some are overviews and introductions to topics that ASN offers, and others are more comprehensive expositions of the topic they cover. All offer practical advice that you can use for your animals.

The audios are from live teleclass recordings, so you will receive the benefit of hearing questions and discussions with the instructor as the material is being covered with participants.

A listing of On Demand classes is available by clicking HERE. On Demand classes are also notated on the Catalog Page via a headphone icon.

How to Purchase

• Navigate to the class description page (i.e. SH101) for that course using the links below. Links on the catalog page or in the calendar system can be used as well to navigate to the class description page.
  
  
• On the main class page, you will see "This class is available on-demand. Click here to purchase." below the class details section on the course page.
  
  
• Note the prerequisite for that class. All "100 level" courses are introductory classes and have no prerequisites. "200 or 300 level" on demand courses are primarily intended for program students, but are available for personal interest provided the prequisities have been completed.
  
  
• If you choose to purchase the class on demand, click on where it says "here" in the sentence "Click here to purchase".
  
  
• The system will automatically add this on demand class to your shopping cart selections. You can then "continue shopping", or "check out".
  
  
• Registrants will receive a response via e-mail that will provide a link to download the class handouts, as well as a link to listen to the class audio via the internet.
  
  
• (Dial up Internet connections do not work well with the audio stream.)

What Should I Know About A Teleclass Series That Runs For 5 Classes Or More? ::

The teleclass series format consists of the weekly teleclass at the times and dates noted on the calendar as a limited size study group, with each student calling into a conference call number with an access code. Handouts will be provided via the internet as needed over the duration of the course. An e-mail group will be formed following the first class, and finishing mid-week following the last class in the series, to support student discussions and guidance by the course instructor as needed between telephone portions.

The teleclass will consist of discussion and exercises during the conference call gatherings, along with field work (independent exercises) assigned each week. Students are expected to take notes during the class, be dedicated to the group and process during each phone call, and journal their experiences over the class series for sharing and discussion. Students should anticipate dedicating two hours on average each week to complete assigned fieldwork, which includes both independent and partnered exercises.

Digital audios will be made available of each week's teleclass for student review, or if an emergency situation prevents your attendance on that particular date. Please check your calendars in advance of registration for a particular course section to ensure that you will be available at the dates and times noted for all scheduled dates of the course.

How do I sign up for an e-mail group? ::

For those who have completed Introductory Classes, you may choose to join an optional Animal Spirit Network e-mail group. This is especially helpful for those continuing on at their own pace in their studies, but wish to stay connected and share insights with others. This is a forum for students to speak, ask, or suggest, and all will be honored with respect. It is currently co-moderated by Carol Schultz and Linda Epstein. Your insights and those of the animals are welcomed, and you are encouraged to mutually support each other's progress through this forum.

For those specifically doing Shamanic Animal Healing students with Carla Meeske Person through ASN, there is a similar e-mail group specifically moderated by Carla Meeske Person.

To make a request to join one or both of these Animal Spirit Network e-mail community groups, please submit our request form.